When I walked in someone attended to me immediately. I was early and expected to wait a bit until my time, however the beautician took me to the room as soon as I entered. The room was clean, however had a lot of unnecessary stuff laying about, which took away the tranquil feel a clinic room is supposed to have. The wax of swift, spot on, the beautician was the right amount of chatty and I was pleasantly satisfied with the service I received. When I paid, I was told of a special they were having and saved some money - very happy about that.