First time here but couldn't have been better! The brow technician was absolutely lovely, and helped the fussy girl I am to tailor the dye I wanted for my eyebrows to suit and match my natural hair colour. She was also very accommodating for my sensitive skin and ensured minimal amount of redness and no red tearing on the skin (which I normally get with other HD Brow treatments). Will definitely be returning.
My therapist was lovely & did an excellent job as always.
The other members of the team I interacted with could certainly do with improving their customer service however!