I booked treatments for an underarm and Brazilian wax. The Brazilian was painful.. I think she tried to get off too much at once. The therapist did not take care to be gentle at all. I did not appreciate my intimate regions being treated like a piece of meat, wantonly prodded and poked. I was also expected to strip and not given a towel to maintain a bit of modesty in what must be an awkward situation for anyone. When I asked, I was given a hand towel to cover my whole body. The final straw was when I was told to get off the bed as soon as soon as the job was done, so that the therapist could throw away the sheet of paper on the surface. It was not a pleasant experience and I would not go back again.
The staff who did my nails was friendly and did a good job. The equipment used didn't look very clean (e.g. previous nail dust on it, leaking and dirty gel pots) and the nail technician wasn't sanitizing/sterilizing anything before she used it on my nails. The UV lamp wasn't made for gel nails, so it was way too hot and burning my nails. The end result was okay, but I still would not recommend going there for gel nails until their hygienic and technical standards have improved.