The price was good. I think there was someone who was getting a long treatment after me and that's why my treatment was rushed. The hollywood wax was fine, it was done in under 10 minutes using hot wax (which was a little too hot!) but don't expect great customer service, its more in and out. If you're the type who needs a comforting and understanding waxer (when you flinch in pain!) this place may be not for you , If you want something quick and cheap, go for it.