Not great - lots of hairs still left after the wax. I asked for the hot wax option but she used strip wax in several areas which didn't remove all the hair. When I pointed out there were still some left, she said they were too short to remove with strip wax. Which was exactly why I'd asked for hot wax in the first place - and many of them were longer anyway. I've had much better elsewhere
Very happy with the overall end look. I was meant to have the appointment on a weekday, however when i turned up, i was sent away as I had not had a patch test with them. This was a little frustrating as I had to come back on the weekend which is not convenient location wise, and would have appreciated some warning about this requirement - a follow-up phonecall after booking perhaps. A bit disappointed there wasn't more of a consultation regarding a suitable shape or colour for my face/skintone as I believe this is meant to be part of the service. Nonetheless, the staff were accommodating on the day, the treatment was quick and i walked away satisfied.