I went with my sister in law and we had appts at the same time. My s i l lucked out with her therapist in terms of the quality the service she received. My therapist seemed to forget the foot massage but did do this after the polish was on - bit odd. So my pedi looks okay as does my s i l's but she was on cloud nine after hers and I was just feeling okay.
This is my go to place for threading. No other place in London gets the job done as quickly or effectively and the price is amazing. I always know I will leave with great eyebrows and the staff are all friendly - I would recommend it to everyone.