The staff member was very nice, but the massage was too hard in places, and I said a few times that it was sore but she didnāt really seem to get that. I was sore for days afterwards and it wasnāt very relaxing. I also paid for an hour and only had 45 mins, but as I was so sore and had had enough by that point I didnāt bother speaking up. Iām not sure if itās just that Iām a bit sensitive and didnāt expect how hard the massage would be, thatās why I havenāt rated it too badly, as I think someone who wanted a very hard massage would be pleased.