Overall good experience, the UCW works and this clinic does it well.
The staff are great but the ambience could be a bit more relaxing, dim lights, some music, aromatherapy.
The therapist did a great job, no complaints. She was really thorough.The salon team were all really friendly too and made me feel welcome.
The salon itself could do with a little re-vamp, just a bit dated.
Also, during my treatment you could hear the team talking loudly, running up and down the stairs and at one point shouting out to each other - totally distracting.
I don’t know if they realise that when you are in the treatment room you can hear it all, and it kind of broke me out of the relaxation.
I would re-visit the salon for a pedi/mani, but maybe not for a relaxing treatment.