unfortunately I had a horrible visit. I booked an eyebrow threading appointment and requested to only clean, no shape, my brows. the lady thinned out my brows severely and wouldn't listen when I explained she took off too much hair. I've been getting my eyebrows threaded for 5 years and never has anyone made my eyebrows so thin, especially after asking them not too. the staff were sympathetic but I nearly left in tears. I've visited this salon before and have had my eyebrows overthreaded to my liking but never to this extent. unfortunately I will not be returning.