The brows weren’t bad but it was difficult to achieve the results I’m used to when there was no consultation. Maybe I should have been more assertive? Have had henna brows elsewhere before and there’s always a discussion about the look I want to achieve. With a dye that’s so quick to stain it’s important it only goes where you want it but this time it was spread much thicker meaning it had to be scrubbed off. No cooling gels were added after either so my skin got a bit flakey.
My therapist was amazing. However the person on reception was on her mobile phone and did not speak properly. A therapist had her shoes off and walking around and doing a clients eyebrows. The presentation manner is so poor and customer service is poor.