It was the first time i went here as my usual wax place had cancelled my appointment so it was a last minute booking. The women there are absolutely lovely, really friendly i couldnt fault them. However the actual venue did not feel clean or professional, the bathroom was filthy, without the lock even working. The upstairs of it where they do manicures& hair is nice whereas downstairs for the waxing was not. The hollywood left me with patches that i had to go over again, wont be visiting again.