40 mins late with very little communication / apologies. Wax was then too hot so further delay. Actual treatment was good when it started but the reception staff were rude.
Really not a great experience here, the wash, cut and blow dry was around £40 and I was expecting really great service. I found the staff quite rude and abrupt, very rushed and quite heavy handed with washing and cutting. It was a very uncomfortable visit as it was deadly silent with no music or conversation. I think would sadly not recommend. Maybe it was a bad day for the staff member but I came away feel far from relaxed or happy with the experience.