Bang sha wellness didn't have the person who could do my threading. I made the booking for waxing and threading two weeks in advance. The person who was managing didn't inform ahead of the appointment and told me only after I reached that they can't do threading right now. She behaved as if she is doing a favour by getting my waxing done and she was like oh you life nearby and you can come back again at 2pm for threading or I will ask treatwell to return your money. I strongly told her that I'm not leaving and I will get my eyebrows done. Now onwards I will reconsider my choice on beauty parlour. Also to note I have been their repeat customer for last six months and I just felt there is no respect or care for a repeat customer. Really unhappy today.