Rush&Ry London Greenwich (Formerly The Greenwich Spa ) Reviews
20 College Approach, Greenwich, London, SE10 9HY
Check availability and book onlineReviews are written by customers after their visit.
4454 reviews
Booked this last minute as my usual salon near work was booked all week. I was pleasantly surprised to find somewhere open on Sunday and local. The salon has had a bit of a make over since I've visited (a long time ago) and feels a lot fresher and more professional. The beautician made me feel at home and relaxed and the the wax was very good and relatively pain free. I would certainly recommend and will book again.
Brazilian Waxing
Verified review
Excellent efficient and good value service
Gel Nails PedicureShow all…
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I had an underarm, full leg and Hollywood wax. Great facilities and relaxing atmosphere. My therapist, Christina, was very good. I'll be back again.
Ladies' WaxingShow all…
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I had booked in for a microdermabrasion, and despite my usual place doing it all in one, I have called up before booking to ask whether steaming and extraction is part of this treatment (55mins). I spoke to a lady who wasn't sure, but said she will ask and call me back, which she later did and confirmed that it is. I went ahead and booked the appointment for 11am, however MDD has changed both the time and the therapist 3 times beforehand. On the day of my appointment I was 15 mins early, and due to no receptionist present I had to knock on the shop window for another customer to let me in as no one answered the door bell (I didn't mind this at all, but it did look unprofessional). I met my therapist who said she is new, but she was very lovely. It all went well (apart from the unusually painful microdermabrasion) until after about 20 minutes the therapist said that we are done...I was surprised as I had 35 mins left from my session, so I have asked if she is going to do the steaming etc. She was unsure so went to check with someone, then came back saying it's not part of the treatment, but I will get a mask and a face massage...I was so upset as I have specifically booked this treatment for the combination of the two...to be honest I nearly walked out! I did tell her the above and how I've been misinformed on the phone, she was very nice and apologized, but she didn't really have the authority to do anything else (bless her she asked if I wanted a free hand massage...which I didn't). Upon my exit again not a soul at reception other than clients waiting, hence I didn't complain to anyone else other than the therapist. I then emailed Treatwell who have passed my comments on to the salon...and to my surprise I got a very defensive answer, basically saying that my comments were untrue ( I haven't been told on the phone extraction is included, and microdermabrasion is a form of extraction anyway which I should know if I had it done this treatment before; no complaint made to the therapist etc). I have been offered a partial refund solely based on the fact that I had to wait outside. Needless to say that I won't be returning.
Microdermabrasion
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