I had a full head of highlights and decided to be brave and go for a brand new shape (adding a fringe) for the cut. Ellie was amazing. We spoke at length about the cut and I showed some pictures and she got it straight away. When she was cutting - she checked in at every stage to make sure I was happy. And kept checking about how much length I wanted off etc. The results are even better than I hoped. She's super talented! I'm delighted - the whole experience was great and I'll definitely be back