Thank you, Emma, for treating my hair with respect. It's been about 20 years since I was last happy with a hair cut. I had a great stylist who could make my chaotic waves look brilliant and who listened to what I wanted but she moved away. I have tried many hairdressers since then but Emma is the only one that I would recommend to other wavies and the only one that I will go back to feeling confident that I will like the results.