Ruby Nails Spa & Beauty Reviews

1 West Street, Reading, RG1 1TT

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Reviews are written by customers after their visit.

4.2
424 reviews

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Written by our customers, so you know what to expect at each and every venue.
Poor quality, they rush your nails. You spend more time drying that actually having the acrylics done. Staff talk in their own language over your head and you can tell they are speaking about you. At no point did they ask me what pattern I wanted she randomly drew a bit of strokes as nail art. No bottom coat before the actual polish no cuticle oil. My cuticles were left dry and disgusting with excess product all around the edges. At no point Di she ask if I was happy or pleased with her work. Off to dry and left for 25mins without any sort of communication except for when I was walking out when I was asked if I paid which I already did online and about 3 different people asked me that question through out my treatment. Needless to say I will not be returning.
My treatments were great. Very happy with the end result. However the waxing room just really needs a clean. There’s wax (+ hair - yuck!) stuck to the wall and everything just feels a bit grubby. Wax itself was speedy so I was very pleased!
Salon was okay, pretty hectic and busy though
The salon is nice, clean and spacious The treatment was fine The service not good, not a friendly welcome in any way A dab of hand cream at the end would have been nice
The staff is high skilled
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