ROOP hair & Aesthetic Clinic - Beauty Salon Reviews

8 Tolworth Broadway, Surbiton, KT6 7HL

Check availability and book online

Reviews are written by customers after their visit.

4.0
34 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I booked for 11am turned up and the lady wasn’t there. I was told she would be there later, so re-booked for 3pm. We turned up at 3pm and she wasn’t there again. People get ill, but call and cancel us, rather than making us turn up twice.
very dirty place and the lady barely spoke 2 words. not very welcoming. Asked lady to cut off 1 inch and she done 2. NOT A HAPPY CUSTOMER. Will NOT return here again sorry
Dealt wonderfully with my two children. Will be back, thank you!
I turned up to the appointment they tried to tell me it was for next Saturday despite showing them my booking. They then had me to speak to a random man on the phone who continued the gaslighting that the appointment was next Saturday even tho I could clearly see it was not and I was the one who booked it. He then said ‘I can’t come’ and ‘even if I could I don’t have the product’ - no apology just tried to make out I had made the mistake. Noticed while there very unclean too.
I loved how my therapist checked the temperature of the wax was ok at each application.
1
1
2
34
…
6
3