Fantastic! A few weeks ago I left a review very unhappy with the experience I had and the nails I received. I had spent a long time saving up for them. Emily contacted me directly apologising for what I experienced offering to do a whole new set for free. I received a very good welcoming making me feel comfortable. Emily did my nails to the way I wanted and I left feeling happy and listened to. The fact that Emily took the time for me showed me she really cared. Thank you! Xx ☺️