Booked a spa day for myself and my friend for her bday. Staff were lovely, very welcoming and asked if we wanted a tea/coffee/water while waiting as we were early. We got shown exactly where to go for after our treatments and shown how to use the lockers etc. Our treatments were amazing, we both came out so relaxed. After our treatments we went for a swim and a jacuzzi, both nice and warm. Steam room was a little too warm for us but we had a great time. Will deffos be back.