I arrived for a two treatment wowcher deal. I was the first appointment of the day, Cara arrived and I was promptly taken to the atmospheric beauty room. I opted for the massage and 5 step facial. Cara was lovely, very professional, efficient and clearly knew what she was doing. At one point, a drill in the hotel started for a short blast, Cara apologised & offered headphones. All in all, great treatments by a smashing therapist!
Sam runs a terrific operation at the Crowne Plaza. She is very customer focussed.
Amanda was an excellent masseuse, smoothing out my tight muscles. I felt really great afterwards.