I booked the spa day and afternoon tea package as a present for my mum's retirement. This was our first time at the crowne plaza and it is a beautiful hotel. Salon manager Karen-Anne and therapist Sam were so friendly and made us feel really welcome! The afternoon tea was delicious and the waitress was great, didn't get her name. Overall we had a great day and the customer service was first class.
Jac is lovely, she’s happy and welcoming,
she made me at ease, comfortable and relaxed, enabling me to enjoy and get the best experience from my treatment.
Jac was obviously experienced and provided me with some very helpful feedback.
I will definitely be going back there again.