I was unhappy because I booked a 50 min session but only received 35- 40 on checking my time, I arrived a few mins early and was waiting, I was called in at 11.30 and had a consultation the massage started around 11.35 but definitely not at 11.30. On finishing shanya left I sat for about a minute and checked my phone and on checking the time it was 12.10. So I was not happy & should not have to feel i need to mention the time I had 35 mins massage out of 50 mins.