The ladies are really nice, even though one doesn't speak English. Can't say for the facial as I bought it as a present for a friend but the massage, was okayish. She did not wash her hands when she got in, her phone was beeping 2 times, the room was cold after a while. I probably fell asleep as I was very tired, I thought it was a good sign but today my neck hurts. I would not recommend it for massages as you can tell, if it's not your first massage, that those are not a therapist's hands. I wouldn't pay 60£ for that.