Hemali is very attentive and makes you feel comfortable. She did a great job with my eyebrow and upper lip threading. I usually am very nervous trying a new therapist as I have had bad experiences in the past. Hemali is very confident and competent. Been back to see her twice and I will keep coming back. Only comment I will say is the lighting isn’t great so was hard to see the finished work. But so far Hemali has allowed me to trust in her work and she’s very good.