Seems really busy on a weekday evening, so I waited about 10 min after the appointment time. Friendly staff. The massage self was a bit different than I thought coz it seems more about nourishing my hair than massaging scalp and head. When I finished the massage, my hair is all covered by massage oil and looks very greasy, so I couldn't go out on the evening, rather I was rushing home to take shower (and got a few strange glimpse on the tube coz my hair also smells!)