It is below a newsagents and it is a bit grubby. It is all a bit basic. You can't flush toilet paper down the toilet, you have to put it in the bin. I booked in for a 60minute facial but only got 40mins. Generally disappointed with the service in relation to how much I paid for it, although I did enjoy the facial, so it is worth it if it the price is low. The prices in the salon are cheaper so no point booking through Treatwell! The 50% off promotion through Treatwell is complete nonsense.