I was given a voucher as a present due to complaining to a friend about my shoulder. Roanne was immediately proactive and suggested what course of action ought to be taken. The massage was (almost) painful, but the results have been tremendous - even after just one session. I have booked again and will continue to as long as my neck and shoulder improve. There's still much work to do, but I can see the beginnings of a way out! Thanks so much! Recommended.