My usual therapist was doing another treatment so I was told I had to wait 2 hours if I wanted to go with her..Obviously I decided not to wait and as soon as I finish my treatment she can out or her room. I feel long term customers should not be lied about. I am doing this review now as it is not the first time this has happened to with this person so I hugely encourage her to be truthfully to her loyal customers to avoid losing them