The therapist was sweet but the facial felt sloppy - just rubbing her fingers all over my face constantly. I’ve had many facials and whilst a face massage is often part of it, this was a bit ridiculous. And the massage was not enjoyable at all - I wasn’t convinced she knew how to massage, she just rubbed my back in circles. I should have said something but by then I just wanted it to be over. Salon was very tired and old, and music playing was the same maddening tune over and over for 1.5 hrs.