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Venue rating

4.3

93 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Beauty Resident London at Hair Design Clinic HDC
Beauty Resident London at Hair Design Clinic HDC
7 Queens Parade,
Hendon, London, NW4 3AP
United Kingdom

Beauty Salon

Beauty Resident London at Hair Design Clinic HDC
7 Queens Parade,
Hendon, London, NW4 3AP
United Kingdom

Opening hours

Mon Closed
Tue - Wed 9:30 am - 5:30 pm
Thur 9:30 am - 7:00 pm
Fri 9:30 am - 5:30 pm
Sat 9:30 am - 4:30 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Beauty Resident London at Hair Design Clinic HDC part of Beauty Resident

I'd like to welcome you to Residential Beauty.

If you've already had a treatment with me I hope you enjoyed it and I wish to let you know you're always welcome back.

If you're planning to visit the salon or to book a treatment I would like to ensure you that you're going to be taken care of.

I treat all of my customers with respect and understanding, and I expect the same from them in return.

Any kind of rudeness, inappropriate behaviour, racial or sexual discrimination, shouting or aggressiveness will not be tolerated.

Residential Beauty reserves the right to select their own clientele and to refuse service

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 93 reviews

5 stars 52
4 stars 29
3 stars 5
2 stars 2
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Back Facials (1)
  • Body Exfoliation Treatments (21)
  • Body Treatments (15)
  • Body Wraps (20)
  • Cellulite Treatments (13)
  • Cryolipolysis (6)
  • Cryotherapy (1)
  • Infrared Therapy (1)
  • Weight Loss Treatments (3)
  • Face
  • Acne Treatments (3)
  • Facials (29)
  • Microdermabrasion (8)
  • Fitness
  • Body Conditioning (1)
  • Body Sculpting (1)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (2)
  • Face Massage (7)
  • Lymphatic Drainage (2)
  • Swedish Massage (2)
  • Therapeutic Massage (3)
  • Medical & Dental
  • Skin Tightening (3)
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Verified review Visited November 2016
Posted 2 weeks ago
Ambience, welcoming energy, friendliness... otherwise a great service

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Verified review Visited September 2016
Posted 2 months ago
The best facial I have ever had, highly recommend

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Verified review Visited July 2016
Posted 4 months ago
Great facial, lovely place.

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Verified review Visited June 2016
Posted 5 months ago
I love Cristina. She's such a cool, laid back chick who's not only knowledgeable but a great person to chat to. It was my first time having the Cryolipolysis done so she explained every step for me. She told me what to expect as she started so there were no surprises. And it wasn't painful at all, a lot of pressure yes but Cristina will take it slowly and ask you if you would like to continue on or go even stronger. I've been to 2 other salons now but I'm glad I've found her, best place in London!

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Posted 8 months ago
They were really rude to me. I booked my appointment and she called me saying she was busy for the whole week although she did not write this on her calendar. She got back to me by text and was not helpful at all with my refund as if that was not her problem, she said I should cancel the treatment and I risked losing 50 pounds. I booked with her again and she said she was busy, again, but she did not write that on her calendar, and when I called her she was rude to me AGAIN and when I said I risked losing my money due to her cancellation policy she said she did not know what to do about that. So unprofessional and disorganised. I think people book through this site because it is a lot quicker as well whereas she made me waste so much time.

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Verified review Visited October 2015
Posted 1 year ago
Cristina was waiting for me.She is excellent therapist. Took care of my concerns well.Whole treatment,told what was applied and did enquire if i had any discomfort too!! Her shoulder massage was awesome.

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Verified review Visited April 2015
Posted 1 year ago
Had the body massage/exfoliation/wrap/facial package. Very relaxing and great treatment! Venue is small but clean and friendly staff . Worth having the package!

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Verified review Visited April 2015
Posted 1 year ago
The staff was really good I had my microdermabrasion done with Cristina she was lovely person and give me really good message.She explained the procedure quite well. Will definitely recommend the salon to everyone. It's really a good value for money. :)The lady was very lovely and gave great advice...I am so pleased i booked this, it was a great experience I came out feeling brand new. Thanks lady I will be booking again, I have already told a few friends x

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Verified review Visited April 2015
Posted 1 year ago
I had a Detox Massage 1 hour and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 year ago
I had a Cryogenic Lipolysis, Body Sculpting, Inch Loss Body Treatment, Two Areas and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 year ago
I had a Cryogenic Lipolysis, Fat Freezin, Inch Loss, One Area £89 and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 2 years ago
Had body exfoliation, massage, heat wrap and facial. First time having a massage so was a bit nervous but Cristina made me feel comfortable and relaxed. Excellent value and got rid of some horrid knots in my back. Would definitely come again.

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Verified review Visited October 2014
Posted 2 years ago
The lady doing cryogenic lipolysis was very kind and polite. She explained the procedure quite well. Will definitely recommend the salon to everyone. It's really a good value for money. :)

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Verified review Visited October 2014
Posted 2 years ago
The lady was very lovely and gave great advice...I am so pleased i booked this, it was a great experience I came out feeling brand new. Thanks lady I will be booking again, I have already told a few friends x

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Verified review Visited September 2014
Posted 2 years ago
Convenient location, with a 2 minutes walk of Hendon Central Underground station. I was early and was directed over to a seating area. I was taken downstairs to a room for my treatment. The room was warm, but this suited me as my top was lifted up around my body whilst my 'muffin tops' were being frozen away! Interesting treatment, not painful, but uncomfortable for the first few minutes before the area numbs, there are also a couple of uncomfortable minutes where the area is then heated. This was explained to me though so I was fully prepared. Christina was chatty and friendly, and came back into the room on several occasions to check up on me. It's too soon to say if the treatment has worked, but overall, I had a pleasant experience and would recommend it.

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Verified review Visited July 2014
Posted 2 years ago
The worse experience I have ever had, avoid at all costs.

I tried to make an appointment, but no one got back to me, so I went there, the lady in charge, was very rude and talked to me like I was a dog and told me to “sit”. Which I found rather insulting, all I wanted to do was to make an appointment, I did not need to sit! I made an appointment for Sep, in August I got a call “where am I?”, I told the lady I did not have an appointment until September, then the day came of my appointment and I got a phone call telling me it was cancelled as the therapist was sick. I tried to reschedule the appointment and was told they were fully booked for the next few weekends. Then I tried to make another appointment by text and phone for a later date and the lady told me she was on holiday and would get back to me, upon her return. Weeks passed never heard anything, I kept texting and phoning and no luck to get another appointment.

Don’t waste your time with this place, don’t give them your business, go somewhere else instead.

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Comments

2 years ago
Hello Janine or Janeebie
Why post as anonymous ?
I wish all my best. Hope you'll find a good beautician who's going to be able to raise at your expectation. And I hope and wish you she/ he is going too be happy to have you as customer.

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8 months ago
I know she did the exact same thing with me and when I called her to sort my appointment she was so rude to me.

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Verified review Visited September 2014
Posted 2 years ago
Wonderful! Really relaxing. I arrived late due to bus problems but the treatment was in no way rushed and by the end I felt amazing. Would highly recommend :-)

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Verified review Visited September 2014
Posted 2 years ago
I had Deluxe Steaming Facial with Face, Neck and Shoulder Massage. Even though I had to wait a bit, but it was definitely worth it!

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Verified review Visited September 2014
Posted 2 years ago
Amazing therapist,who knew exactly what she was doing! I had an upper arm tone treatment and also bought one for my sister as a birthday present and we were both really impressed by the results and how professional Christina was!

Location was easy to find although a bit of a distance from where we live but that won't stop me from going back to try further treatments!

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Verified review Visited September 2014
Posted 2 years ago
Great therapist,very knowledgable.
Place was easy to find and treatment worked wonders! Will definetly be going back again for further treatments.

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