Renaissance Torquay

Great experience as always

It was located up a really dirty staircase, where we had to guess if we had arrived at the spa or not as there was no sign in the stair case. Unfortunately the place was unclean and very cluttered and my therapist had to move things out of the way so I could put my nails into a machine to dry. It was quite awkward so I felt I should help her move them. The result was really bad as I looked at my nails when I left there was nail varnish all over the ends of my fingers. I didn't even bother checking this when I had them done because I didn't think they would leave nail varnish all over my skin. So I had to go somewhere else to get it taken off and redone. Very disappointing. And it really wasted my time.