The spa staff is welcoming and gentle, towels are provided, but bathrobes and slippers are only received if you are staying at the hotel or booking a treatment. We can benefit from fruit, juice or water. The atmosphere is very relaxing, first of all because there is no music, the light is darker which makes you relax more easily.
That's exactly what I need when I get out of work!
Sometimes I pamper myself with a treatment and I am completely happy.