Despite telling the lady to keep my eyebrows thick the lady literally halved the size of my eyebrows. I had been before and even told her then that I would like them thick. Not only were my eyebrows different shapes, after the lady was done I had cuts all over my brows and they were sore for more than a day. This is something I would expect at indian shops on Ilford lane where they charge a quarter of the price! Definitely not worth £9.