Frederica was amazing, the wax was done very quickly with minimal pain. I’ve been to other salons around Stratford but this one was by far the best, I wouldn’t go anywhere else now. It’s a bit pricier but absolutely worth it for a good job.
Beauticians are lovely & welcoming but the management/owner has terrible customer service and hasn't dealt with my feedback professionaly. They have ignored me for weeks and I politely asked to be reimbursed for an unsatisfactory treatment. It is sad considering I am a regular customer and have spent lots of money here.
I am not one to give 5* because I pay attention to detail and can always find something to fault. However my experience this morning was 10/10. Quick, painless, friendly, professional & reassuring. Fredrica is amazing can’t wait to go back!