Very disappointed with this salon, believe the bad reviews!
I arrived at the salon and was directed to one of the stylists. She did not introduce herself, offer me anything or ask me what treatment I was having, and started to prepare to do a dry cut. Another stylist had to ask me what I was having, which was actually a wet cut and blowdry.
I then had my hair washed with cold water, even though I asked for it to be made warmer.
The actual haircut was ok, but I asked for a basic trim, all one length.
Then I was asked if I wanted my hair blow dried straight, which I said yes to. This was done fine, but took a very long time.
Then I went to pay and the stylist said £25 which is what I had agreed. They don't take card payment, so I went to the cash point and when I came back, the stylist said it was £35 because I had my hair blow dried straight.
I wasn't told this was an extra charge by the stylist and so had to argue this with 2 other members of staff.
I explained that I wasn't told the blow dry was any extra, and was told that I should have said that I just wanted a rough dry.
They were very patronising asking if I'd ever had my hair cut before and asking how much I normally pay for a haircut.
In the end I paid half the extra amount to put it to bed - overall an unpleasant experience.