Disgraceful customer service. Extremely rude staff. I purchased a lace front closure that one of the hairdressers were less than impressed with. Instead of advising me she went over to her colleagues to show her the closure and had a good laugh about it. Would have been nice if they offered advice instead of laughing at their customers. Made me feel very uncomfortable. All the other reviews are spot on.Avoid this place at all costs!!!!
Terrible: I would not recommend this hair salon especially for delicate hair treatments like hair dying. My hair treatment included bleaching and cut and blow dry. I was unsatisfied with the bleaching which was done improper and not what I had asked for. As a result of the incorrect bleaching I had the worst hair experience ever. I found the customer service unsatisfactory with my hair dresser turning up half an hour late and being kept waiting for ages in between times when my hair was being done. This is the first hair salon I experienced rude hair dressers. I would never go back and would not recommend. As I had to pay £65 for the service I felt ripped off and hurt as I was travelling abroad the next day, it was a nightmare. Although I emailed their customer service regarding my concerns I have since never received a response, since December 2014.
Omg! Please do NOT go here! Horrible rude stylists & staff, who do what they want regardless of what you've asked for. Incredibly Slow rude service. The google reviews (which they've now prevented people from adding to) are TRUE. The salon is run down, messy and grubby. I saw them make two separate customers cry on the SAME day-which I was horrified by. They're just so rude to customers, they care only about themselves. Not a very nice professional place at all. Save your money, go somewhere where you'll feel valued and get the style you want. That certainly isn't this place. (Ignore their online persona, it's a farce and not a true representation at all sadly.)
I had a great ombre colour and cut&blow-dry done at Radiant...best colour I've ever had!! Very friendly staff!! Thanks ladies :)
4 years agoReport
I had an eyebrow tint at Radiant and it was a great value treatment. The salon was conveniently located just a minute from Bermondsey tube station and had a lovely big room for treatments. The therapist was friendly and efficient and I was really happy with the result. I've already recommended this place to a friend.