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Venue rating

1.8

5 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Radiant London Salon
Radiant London Salon
178 Jamaica Road,
Bermondsey, London, SE16 4RT
United Kingdom

Hair Salon

Radiant London Salon
178 Jamaica Road,
Bermondsey, London, SE16 4RT
United Kingdom

Opening hours

Mon 10:00 am - 7:00 pm
Tue 10:00 am - 8:00 pm
Wed - Thur 10:00 am - 9:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Radiant London Salon

Radiant London Salon is a hair salon situated in Bermondsey, South East London. Best known for their divine colouring techniques and flexible, natural weave services, Radiant London continues to make a mark in the hair industry. With an outstanding team, first class customer service and a multitude of experience, Radiant London has an extensive range of clients including celebrities. Whilst being known for creating fabulous on-trend looks the team at Radiant are also known to encourage clients to take care of their natural hair by indulging in their bespoke personalised treatments.

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Services

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Comments

Reviews (written by customers after their visit)

1.8

Venue rating

Based on 5 reviews

5 stars 2
4 stars 0
3 stars 0
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (2)
  • Hair Colouring and Highlights (2)
  • Haircuts and Hairdressing (4)
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Posted 1 year ago
Disgraceful customer service. Extremely rude staff. I purchased a lace front closure that one of the hairdressers were less than impressed with. Instead of advising me she went over to her colleagues to show her the closure and had a good laugh about it. Would have been nice if they offered advice instead of laughing at their customers. Made me feel very uncomfortable. All the other reviews are spot on.Avoid this place at all costs!!!!

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Posted 1 year ago
Terrible: I would not recommend this hair salon especially for delicate hair treatments like hair dying. My hair treatment included bleaching and cut and blow dry. I was unsatisfied with the bleaching which was done improper and not what I had asked for. As a result of the incorrect bleaching I had the worst hair experience ever. I found the customer service unsatisfactory with my hair dresser turning up half an hour late and being kept waiting for ages in between times when my hair was being done. This is the first hair salon I experienced rude hair dressers. I would never go back and would not recommend. As I had to pay £65 for the service I felt ripped off and hurt as I was travelling abroad the next day, it was a nightmare. Although I emailed their customer service regarding my concerns I have since never received a response, since December 2014.

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Posted 1 year ago
Omg! Please do NOT go here! Horrible rude stylists & staff, who do what they want regardless of what you've asked for. Incredibly Slow rude service. The google reviews (which they've now prevented people from adding to) are TRUE. The salon is run down, messy and grubby. I saw them make two separate customers cry on the SAME day-which I was horrified by. They're just so rude to customers, they care only about themselves. Not a very nice professional place at all. Save your money, go somewhere where you'll feel valued and get the style you want. That certainly isn't this place. (Ignore their online persona, it's a farce and not a true representation at all sadly.)

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Comments

1 year ago
Ironically I had the exact same experience. Its true if you ask them for a specific hair style or treatment they will do something TOTALY different from what you have asked for. I had requested a light dip dye on the ends of my hair BUT they bleached whole chunks of my hair. After the hair do I told the hair salon that it was not what I had requested but they only shrugged me off. It was so bad I told them to re-dye my hair to its original dark brown colour. Whilst they re-dyed my hair by covering all the over-bleached hair with dark brown I was ignored, shrugged off and it was done hastily, I found this so rude. I agree: the way they advertise themselves is NOT what they are!!

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1 year ago
Hello Gorgie, I am really sorry that you had such a horrible experience and I apologise on behalf of the whole team. We really do pride ourselves in offering our clients a first class experience and we are sorry that you cannot testify to that. Please contact us on rita.radiantsalon@gmail.com so that we can rectify this situation.

Thank you,

Rita

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1 year ago
Hello Gorgie, I am really sorry that you had such a horrible experience and I apologise on behalf of the whole team. We really do pride ourselves in offering our clients a first class experience and we are sorry that you cannot testify to that. Please contact us on rita.radiantsalon@gmail.com so that we can rectify this situation. Thank you, Rita

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Posted 3 years ago
I had a great ombre colour and cut&blow-dry done at Radiant...best colour I've ever had!! Very friendly staff!! Thanks ladies :)

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Verified review Visited November 2013
Posted 3 years ago
I had an eyebrow tint at Radiant and it was a great value treatment. The salon was conveniently located just a minute from Bermondsey tube station and had a lovely big room for treatments. The therapist was friendly and efficient and I was really happy with the result. I've already recommended this place to a friend.

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