Rachel’s Nails & Coffee Reviews
34 Windmill Street, Fitzrovia, London, W1T 2JR
Check availability and book onlineReviews are written by customers after their visit.
3187 reviews
I booked as a treat but the ambient of the place is very sad. Had a first apt and the staff was late to open the shop, the therapist wasn't nice and they also charged me for the coffee which I thought is part of the experience. Quite expensive compared to other places and really not worth it.
Treatment by Liu•Gel Nails Manicure
Verified review
It was a lovely place and a great gel manicure, but they seemed understaffed for the number of bookings they had even though it was quiet. I had to wait 30 mins before my treatment started. The staff were a bit inconsistent too - the customer sitting next to me was asked if she wanted a coffee but I wasn’t, and then when I ordered my coffee I was told I’d need to wait even though my appointment was earlier than the customer next to me. I didn’t get the coffee until my manicure started so I couldn’t drink it easily. Little things like that were a bit odd. They aren’t major inconveniences but still add up to an inconsistent customer experience.
Treatment by Rahchelle•Gel Nails Manicure
Verified review
Had a gel mani/pedi. Overpriced for the service you get. Was in there for 2 hours, appointment started late and wasn’t offered a drink. Results are good but not worth £95.
Treatment by Liu•
PedicureShow all…
Verified review
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