On my first but will not be my last visit I was made to feel very welcome. All the ladies including other clients were extremely friendly and chatty. Becky painted both my fingers and toes. At previous salons after a day or so my finger polish would start to peel off but so far 5 days on all nails are looking as good as they did when they were done. At the end of my visit I felt like I had known them for years rather than just an hour or so. Would highly recommend.