It was Gaby who did my treatment and she did an amazing job - so kind and professional and friendly and very skilled at her job - thanks Gaby - will be back with my dog in tow in a few weeks for a repeat! X
My treatment was 25 minutes late as Vanessa prioritised a piercing walk-in over a pee-paid appointment. When I asked about the ETS on my appointment she was dismissive “as she was with a customer”. The eyebrow waxing could not take place due to the dryness of my skin and got a poor plucking on my eyebrows that I could have done myself at home. I called Queen of Hearts for a solution and they could not give me one as they were with a customer. Didn’t feel like a valued customer, not going back.