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Venue rating

4.5

333 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Quad Health Club & Spa at Crowne Plaza London Docklands
Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Hotel Spa

Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Quad Health Club & Spa at Crowne Plaza London Docklands   Off-peak
This venue offers discounts on off-peak appointments.

Quad Spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Peron Rigot waxing, plus a nail studio offering both CND Shellac and OPI manicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-ageing.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the sauna, steam room, swimming pool, spa pool and gym.

Herbal and fruit infusions, freshly squeezed juices and salads are served downstairs in Docklands Bar and Grill, if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 333 reviews

5 stars 202
4 stars 105
3 stars 19
2 stars 5
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (14)
  • Body Wraps (2)
  • Cellulite Treatments (5)
  • Steam and Sauna Therapy (4)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Eyebrow Waxing (6)
  • Facials (51)
  • Facials - Men's (1)
  • Fitness
  • Swimming (6)
  • Hair removal
  • Male Waxing (1)
  • Waxing (11)
  • Massage
  • Aromatherapy Massage (16)
  • Couples Massage (10)
  • Deep Tissue Massage (44)
  • Face Massage (7)
  • Hot Stone Massage (45)
  • Pregnancy Massage (2)
  • Swedish Massage (18)
  • Therapeutic Massage (32)
  • Nails
  • Gel Nails (20)
  • Manicure (9)
  • Pedicure (21)
  • Two Week Manicure (16)
  • Two Week Pedicure (6)
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Have you been here? Write a review
Verified review Visited August 2016
Posted 13 hours ago

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Verified review Visited August 2016
Posted 13 hours ago
The experience was great. The therapeutic massage was good

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Verified review Visited August 2016
Posted 1 day ago

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Verified review Visited August 2016
Posted 2 days ago
very friendly and helpful

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Verified review Visited August 2016
Posted 4 days ago
great experience

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Verified review Visited August 2016
Posted 4 days ago
I had a ESPA Personalised Express Facial and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 days ago

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Verified review Visited August 2016
Posted 6 days ago
The staff is always nice and everything is super clean.

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Verified review Visited August 2016
Posted 1 week ago
The facilities were very clean. Emma was professional, thorough, friendly and nice to talk to. The room we were in is near the elevator so you can hear people's conversations and they can see into the room through the glass panel but that didn't bother me.

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Verified review Visited August 2016
Posted 1 week ago
Very disappointing experience, poor quality pedicure without any peeling or scrubing of my feet soles. Nice and grid byl staff, nice colour nail varnish but pedicure was very poor. Wont be going there ever again!

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Verified review Visited August 2016
Posted 2 weeks ago
Pleased with the treatment

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Verified review Visited August 2016
Posted 2 weeks ago
I enjoyed the nice reception and service. I had a pedicure and the service was as expected.I will surely come back again. Thanks Emma

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Verified review Visited August 2016
Posted 2 weeks ago
..

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Verified review Visited July 2016
Posted 3 weeks ago
Was quite good, woke next morning with some mild shoulder pain but thats to be expected with deep tissue. Would visit again.

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Verified review Visited July 2016
Posted 3 weeks ago

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Verified review Visited July 2016
Posted 4 weeks ago
Very polite staff- I turned up late and they were still very accommodating.
Very happy with the pedicure.

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Verified review Visited July 2016
Posted 1 month ago
I had a Men's Waxing and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
I went for a Therapeutic Package with Afternoon Tea and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
Perfect pedicure in a lovely spa

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Verified review Visited July 2016
Posted 1 month ago
Whilst the treatment I had was excellent and the staff member who carried this out was really lovely and considerate, I was disappointed with the spa itself. I had been prewarned on Treatwell that the spa provided swimming lessons for children on the day we booked, but I didn't realise the pool would be full of the parents of the children who were sitting and watching. At one point, my partner and I couldn't sit down as the seats and even the loungers were taken by the parents, and I felt self conscious in my swimming costume surrounded by clothed men and women. I felt that this should have been flagged by Treatwell before I booked. I would have liked cubicles in the changing rooms for privacy. I basically felt that I went to a leisure pool and paid a fortune for it, but got a nice treatment as a consolation. I'd go back to the ESPA rooms, but I wouldn't pay to use the spa again.

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