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Venue rating

4.5

285 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Quad Health Club & Spa at Crowne Plaza London Docklands
Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Hotel Spa

Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Quad Health Club & Spa at Crowne Plaza London Docklands   Off-peak
This venue offers discounts on off-peak appointments.

Quad Spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Peron Rigot waxing, plus a nail studio offering both CND Shellac and OPI manicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-ageing.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the sauna, steam room, swimming pool, spa pool and gym.

Herbal and fruit infusions, freshly squeezed juices and salads are served downstairs in Docklands Bar and Grill, if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 285 reviews

5 stars 173
4 stars 92
3 stars 14
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (12)
  • Body Wraps (2)
  • Cellulite Treatments (5)
  • Colonic Therapy (3)
  • Steam and Sauna Therapy (4)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Eyebrow Waxing (3)
  • Facials (46)
  • Fitness
  • Swimming (4)
  • Hair removal
  • Waxing (9)
  • Massage
  • Aromatherapy Massage (14)
  • Couples Massage (9)
  • Deep Tissue Massage (35)
  • Face Massage (5)
  • Pre and Post Natal Massage (2)
  • Stone Massage Therapy (41)
  • Swedish Massage (16)
  • Therapeutic Massage (29)
  • Nails
  • Gel Nails (19)
  • Manicure (7)
  • Pedicure (15)
  • Two Week Manicure (14)
  • Two Week Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 15 hours ago
I had a CND Shellac Manicure Treatments and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 15 hours ago
I had a Eyebrow Shape and have awarded it 3 stars.

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Verified review Visited May 2016
Posted 2 days ago
Professional, as would expected from a 4 star hotel. They provide the towel, robe and slipper. Massage is very relaxing and can feel she had proper training. I was 5 mins late (traffic jam), but prolly no one is after me, she extended the booking by 5 mins at the end.

After the massage you can use the steam room and sauna.

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Verified review Visited May 2016
Posted 5 days ago
I received Swedish Massage from Samrita, and it was very good. She was very welcoming and tried to understand what I want to achieve for this visit. I'll definitely go back here to get more massages.

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Verified review Visited May 2016
Posted 5 days ago
Good value waxing

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Verified review Visited May 2016
Posted 1 week ago
I had a CND Shellac Pedicure, CND Shellac Manicure Treatments and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 1 week ago
Samrita was very thorough, friendly and clean! Highly recommended and good value for money

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Verified review Visited May 2016
Posted 1 week ago
Excellent again :-) Really appreciate the targeting of my problem areas and the very friendly atmosphere. Would definitely recommend

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Verified review Visited April 2016
Posted 1 week ago
Relaxing

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Verified review Visited May 2016
Posted 1 week ago
This was my second visit at the spa and I hope not the last one. The stone massage was amazing, Renata the therapist is a real professional. I would really like that all places offer such a high quality services. Definitely worth visiting.

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Verified review Visited May 2016
Posted 2 weeks ago

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Verified review Visited May 2016
Posted 2 weeks ago
The aromatherapy massage at the spa was wonderful, the products used smelt amazing and my therapist was lovely and explained everything in detail - i'll definitely be back again.

On arrival, you're given a fluffy towel, waffle gown and slippers by the friendly staff. The changing rooms are pleasant with a sauna and three showers to use (lack of hair products so would advise bringing your own) but only one hairdryer unfortunately. Next time i go, i'll probably skip the actual health club as it's a bit disappointing. There's no relaxation area and whilst there is a pool with a jacuzzi (lukewarm water, not all the jets were working) and a steam room, they aren't anything special.

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Verified review Visited May 2016
Posted 2 weeks ago
Excellent as usual, really pleased with the treatment. The place is very professional and good value for money

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Verified review Visited May 2016
Posted 2 weeks ago

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Verified review Visited May 2016
Posted 2 weeks ago
I went for a Restore Package and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 2 weeks ago
Very good indeed - Renata was very knowledgable and did a great massage. Staff were very polite from start to finish. Will definitely use again.

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Verified review Visited April 2016
Posted 3 weeks ago
Had a deep tissue massage with renata, she was very good and worked on all my knots. I left feeling alot better! Would reccomend.

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Verified review Visited April 2016
Posted 3 weeks ago
Firstly I will say that the Swedish massage I recieved from Renata was amazing. A true professional and expert. The price was rather hefty though at £68 for 55 mins I thought was pretty steep. The spa itself was clean and heat in both the sauna (seperate in the ladies changing room) and steam room was spot on. The pool however was very crowded with children so it wasn't that relaxing in there. I did feel that this drew away from the whole spa experience and maybe they need to rethink this through as th really couldn't relax there. I felt that some of the parents at the pool were quite rude too. One child was playing ball games in the pool and the ball hit me on the face. The parents didn't even apologise which I thought I was bad.

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Verified review Visited April 2016
Posted 3 weeks ago

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Verified review Visited April 2016
Posted 3 weeks ago
Brilliant massage by Renita!

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