I was most relaxed in a beautiful setting. The staff upon arrival were very accommodating giving me water and a lounge to wait in which had up to date magazines and no pushy buy these products posters which I have found elsewhere. My therapist Natasha was very professional down to earth and I had a fantastic facial and massage which I am still in dreamland from now. All products were explained and she took time to look at my exact skin-type to what would be more beneficial on the day. I would definitely go back again. Thank you