It was a lovely experience. At first I was a bit skeptical as it is a small place but I got a lash lift and a facial and both were great. The lash lift was the most comfortable lash lift I have had, having gotten them regularly for about two years now. The facia was lovely and relaxing, she asked what my goal was and the main reasons why I booked in as well as anything I wanted to let her know before she started. The massage at the end was INCREDIBLE. I would defined recommend. I will be back.