Pure Wax London - Soho Reviews

7A, D'Arblay Street, Soho, London, W1F 8DF

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Reviews are written by customers after their visit.

4.9
11663 reviews

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Written by our customers, so you know what to expect at each and every venue.
Anna is a superstar. Very friendly, fast, clean and extremely professional. I highly recommend this place especially because of Ana.
I was a few minutes late for my appointment due to traffic which resulted in a very rude welcome from the reception staff. I then felt my wax was rushed and the therapist went over the same area multiple times which was quite painful. Luckily it was over after about 10-15 mins which at the time I was grateful for. It’s now been 3 days since the wax and I can already see hairs growing back in my underarms suggesting the wax was not done properly. I think she must’ve been breaking the hairs instead of removing them properly from the roots. I could’ve achieved similar results by shaving at home. Overall i’m very disappointed with the service and will not return again. I definitely will not recommend it to others.
Great wax!
Great ambience and the receptionist welcomed me so well however Ive had a bad experience with the staff who did my treatments unlike my first visit here, it was fantastic! I would never forget a painless hollywood wax ever and sad that I expected the same on my 2nd visit unfortunately didn’t happen.
Quick, friendly and professional as always!