Therapists used to be experienced, professional and clean. Now there is a revolving rota of new therapists each month, waxing is done with double-dipping so end up with spots the following days. Wax strips are lifted slowly and up instead of against the skin and quickly, which means hairs are torn instead of, well 'waxed', so therapist has to go in with tweezers. Needle sharp tweezers that simply pick your skin so you are left with a red rash, broken and ingrown hairs.