As someone private about my personal information, I was initially a bit put off by the form you have to fill in at the start as it asks a lot of personal info about you i.e if you are on the pill, do you have ...... which I think is understandable if you are having treatments but for a haircut is unnecessary. However, I chose what to complete what I wanted to. The haircut its self was good. The stylist Suzanne gave good advice on best styles for my face shape and tips on how to manage my fine hair and give it fuller body that lasts all day. Very friendly staff all round.