Pure Synergie London Hair & Beauty Reviews
79 Trafalgar Road, Greenwich, London, SE10 9TS
Check availability and book onlineReviews are written by customers after their visit.
1669 reviews
Unfortunately I’ve really gotten fed up with this place.
The first time I went, whilst the wax itself was good, the beautician had a bad cold. She was coughing and blowing her nose the whole time, and inevitably I caught it.
But because the wax was decent I decided to give them another go. I booked my appointment several days in advance but when I turned up for my booking I was the beautician had called in sick but their computer system was down so they couldn’t have told me in advance. They told me they would call me to sort out a refund once the computer was working again.
A week later I still hadn’t been contacted so I emailed. I received an apologetic reply and was offered 2 complimentary waxes.
I had my first one which went well, but I’ve tried to book my second one (I was told I needed to do so via email) and they just have ignored me despite several emails.
The wax itself was good, but given the terrible service, and the fact it’s not the nicest of places (you have to go through a construction area to get to the room) I have given up and will not be returning.
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