the removal took 1 hour and 15 mins and she had to get another therapist to help. Nails broken during removal and not a good experience at all. To cap it all I had already paid Treatwell in advance but therapist insisted that payment had not gone through. My statement shows payment of £60 to treat well and £48 to Pure Spa!
The lash lift and brow lamination lasted a whole of 5 days. I have been getting both treatments for years in different places and they always lasted about 6 weeks. Face was left untouched for 24hrs so this is not due to not following instructions. Even the tint came off after a couple of days - real waste of money. The place itself is nice and clean but the treatments are a big disappointment.
I haven’t had a manicure. I went to the salon and they told me I could not have my manicure because their booking system had not been updated. I hope I will receive a refund as promised. So far no action seems to be taken.