PURE Spa - Lothian Road, Edinburgh Reviews

138 Lothian Road, Edinburgh, Scotland, EH3 9BG

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Reviews are written by customers after their visit.

4.4
453 reviews

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Written by our customers, so you know what to expect at each and every venue.
Pure Spa and Beauty was closed on lothian road, even though I had booked an appointment. Then, when they opened after my appointment they said they didn't have any therapists.. and I asked for an appointment soon, and the lady laughed at my face. I then had to travel to Loanhead a 40 min bus trip (1hr20) round trip to have the Pure Spa and Beauty Appointment (Lothian Road did not help with this only the lady on Customer Service did from Cheshire.) DO NOT BOOK HERE!
Not my best experience at this salon and I have been coming for a few years. My appointment was cancelled by the salon on the morning of my appointment. I rearranged for the next day but there was no apology or explanation.
I have had many gel manicures in the past and ever had problems with the polish chipping off - until now! I also noticed after leaving that she had missed doing the sides on a couple of nails. I’ll keep looking for a good nail place in Edinburh
My appointment got cancelled due to staff sickness and recheduled at another branch (Newhaven), so I can't review Lothian Road but I can vouch for Jennifer at Newhaven for a brazillian wax. Very friendly and put me at ease. Sadly Newhaven is not local to me so I can't book there again, but I can't rely on Lothian road either so i suppose I need to find somewhere else.
It’s was ok and the girls very nice just had a better experiment elsewhere
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