My therapist seemed lovely but I was not left satisfied with the service. I had waxing done but patches of hair were left, and I was asked to clean myself after it was done. Everywhere else I have ever been waxed have cleansed me before & after the service but not here.
This was given as a gift to my mum and she loved it. Therapist was very gentle and I'm told [my mum] almost fell asleep several times with how relaxing it was.
Would 100% go back.
Did not honour booking and have not refunded payment. They emailed to say that despite the booking they didn’t actually have any availability. They said they would refund the £91 paid and that it would be received within 5 working days. 13 days later, no refund and no response to a chaser email.